Privacy Policy

Last Updated: January 2025

1. Information We Collect

Tamyouz Company ("we", "us", or "our") collects information that you provide directly to us, including:

• Name, email address, phone number, and organization details when you submit a contact form or request a quotation
• Business information necessary to process your orders and inquiries
• Technical data such as IP address, browser type, and pages visited when you browse our website
• Communication records when you contact our support team

2. How We Use Your Information

We use the collected information to:

• Respond to your inquiries and provide quotations for products and services
• Process and fulfill orders for medical, scientific, and laboratory equipment
• Send you relevant product updates and newsletters (with your consent)
• Improve our website experience and services
• Comply with legal obligations under Saudi Arabian law

3. Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our data handling practices comply with the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia. We do not sell, trade, or share your personal information with third parties except as necessary to provide our services or as required by law.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. Business transaction records are retained in accordance with commercial law requirements.

5. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Withdraw consent for marketing communications at any time

6. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: info@tamyouz-med.com
• Phone: +966 50 685 5587
• Address: Burraidah, Qassim, Kingdom of Saudi Arabia